betx7 Privacy
Policy — How We Protect
Your Personal Data

betx7 ("we", "us", "our", or "the Platform") is committed to protecting the privacy and personal data of all individuals who interact with the betx7 online gaming and sports betting platform at betx7.bio. This Privacy Policy is a binding document that sets out our practices with respect to the collection, use, storage, disclosure, and deletion of personal data belonging to registered players and visitors to the betx7 platform.

This policy applies to all data processing activities associated with the betx7 platform, including but not limited to: account registration and management; deposit and withdrawal processing; gaming and betting activity; customer support communications; responsible gaming programme participation; bonus and promotion participation; and marketing and promotional communications where consented.

This Privacy Policy should be read alongside betx7's Terms & Conditions and any product-specific terms applicable to particular betx7 services. In the event of any conflict between this Privacy Policy and any other betx7 document on the subject of personal data, this Privacy Policy shall prevail.

betx7 operates principally for the Pakistan market, serving players in Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, Multan, and across the country. Where Pakistani data protection conventions are referred to in this document, they are intended to reflect the highest applicable standards of player data protection consistent with international gaming industry practice.

For the purposes of this Privacy Policy, betx7 is the data controller in respect of the personal data collected through and processed in connection with the betx7.bio platform. As the data controller, betx7 is responsible for determining the purposes for which, and the means by which, your personal data is processed.

betx7 operates under an internationally recognised gaming framework. Enquiries regarding this Privacy Policy, requests to exercise data subject rights, or concerns about betx7's data processing practices should be directed to betx7's Data Protection contact via the support channel detailed in Section 15 of this policy.

betx7 collects and processes the following categories of personal data. Collection is limited to data that is necessary for the stated purpose — betx7 does not collect excessive or speculative data beyond what is required to provide its services safely and lawfully.

betx7 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data (except where directly relevant to a responsible gaming assessment at a player's own request), or genetic or biometric data beyond facial matching used for CNIC verification purposes.

betx7 collects personal data through the following channels and mechanisms:

• Direct Collection — Registration: Data you provide when creating your betx7 account, including name, mobile number, email address, date of birth, and chosen password;
• Direct Collection — KYC Verification: Identity documents (CNIC copies) and supporting verification materials submitted when completing the KYC process required for withdrawal eligibility;
• Direct Collection — Cashier: Payment method details and transaction instructions you provide when making deposits or requesting withdrawals on betx7;
• Direct Collection — Support: Information you voluntarily provide when contacting betx7 customer support through the in-platform live chat or email;
• Automated Collection — Platform Activity: Technical and behavioural data automatically generated by your use of the betx7 platform, including game sessions, bets placed, and navigation patterns. This data is collected via server logs, session cookies, and analytics tools;
• Third-Party Sources: betx7 may receive data from payment processors (e.g. JazzCash or EasyPaisa) confirming transaction status, from identity verification service providers confirming CNIC authenticity, or from fraud prevention databases where betx7 has a legitimate interest in verifying player identity.

betx7 processes your personal data for the following purposes, each of which has a defined legal basis:

betx7 will not process your personal data for any purpose that is incompatible with the purposes described in this section. Where betx7 intends to process data for a new purpose not covered herein, this Privacy Policy will be updated accordingly and affected players will be notified in advance where required by applicable standards.

betx7 does not sell, rent, or transfer your personal data to third parties for their independent commercial use. betx7 may, however, share specific categories of your personal data with the following categories of authorised recipients, strictly on a need-to-know basis and subject to equivalent confidentiality obligations:

• Licensed Game Providers: Providers such as Evolution Gaming, Pragmatic Play, Microgaming, NetEnt, Play'n GO, and other betx7 content partners may receive session identifiers and technical parameters necessary to deliver their games through the betx7 platform. These providers are contractually prohibited from using betx7 player data for their own purposes;
• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and other payment service providers receive transaction data (amount, recipient details, reference number) necessary to process deposits and withdrawals on behalf of betx7 players;
• Identity Verification Services: Third-party CNIC verification service providers receive the identity documents you submit during KYC, solely for the purpose of confirming authenticity and verifying your identity;
• Fraud Prevention Providers: betx7 may share technical identifiers (IP addresses, device fingerprints) with fraud detection services to identify and prevent abuse of the platform;
• Regulatory and Law Enforcement Authorities: betx7 is legally obligated to disclose player data to regulators, law enforcement agencies, tax authorities, or courts upon receipt of a lawful request or binding legal order. betx7 will notify affected players of such disclosures where legally permitted to do so;
• Professional Advisers: Legal counsel, auditors, and compliance consultants retained by betx7 may access player data on a strictly confidential basis in the course of providing professional services to betx7;
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of betx7's assets, player data may be transferred to the acquiring entity. Players will be notified of any such transfer prior to its completion.

betx7 uses cookies and similar tracking technologies on the betx7.bio platform to maintain session continuity, ensure platform security, analyse platform performance, and personalise the player experience. The following categories of cookies are deployed:

• Strictly Necessary Cookies: These cookies are essential for the betx7 platform to function. They manage your authenticated login session, maintain your account state between pages, and enable security features including CSRF protection. These cookies cannot be disabled without rendering core platform features non-functional;
• Functional Cookies: These remember your preferences such as preferred language, stake amounts, and favourite game filters. They persist across sessions to provide a more personalised betx7 experience;
• Performance and Analytics Cookies: betx7 uses first-party analytics tools to understand how players navigate the platform, which games are most popular, and where technical issues arise. Data collected by these cookies is aggregated and anonymised where possible;
• Security and Fraud Prevention Cookies: These support betx7's fraud detection systems by tracking device consistency and flagging anomalous session behaviour that may indicate account compromise or automated access.

betx7 does not deploy third-party advertising tracking cookies or permit external ad networks to place tracking pixels on betx7.bio pages. You may manage cookie preferences through your browser settings, though disabling strictly necessary cookies will impair your ability to use the betx7 platform.

betx7 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, subject to any applicable legal, regulatory, or contractual retention requirements. The following retention periods apply:

Upon expiry of the relevant retention period, personal data is either securely deleted from betx7's systems or irreversibly anonymised such that it can no longer be associated with an identifiable individual. Anonymised aggregated data may be retained indefinitely for statistical and platform improvement purposes.

betx7 implements a comprehensive suite of technical and organisational security measures to protect player personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• Encryption in Transit: All data transmitted between player devices and betx7 servers is encrypted using TLS 1.2 or higher (256-bit) encryption. Connections using outdated protocols are rejected;
• Encryption at Rest: Sensitive personal data and financial records stored in betx7's databases are encrypted at rest using AES-256 encryption;
• Access Controls: Strict role-based access controls limit betx7 staff access to player personal data on a need-to-know basis. Administrative access to production databases requires multi-factor authentication and is logged for audit purposes;
• Penetration Testing: betx7 engages independent third-party security firms to conduct regular penetration testing of its platform infrastructure, with findings remediated on a priority basis;
• Incident Response: betx7 maintains a documented data breach response plan. In the event of a confirmed breach affecting player personal data, affected players will be notified within 72 hours where the breach presents a risk to their rights and interests;
• Data Minimisation in Staff Access: Customer support agents have access only to the specific player data fields necessary to resolve the support query presented — they do not have blanket access to full player profiles or financial histories.

As a betx7 player whose personal data is processed by us, you hold the following rights in respect of your personal information. These rights are genuine and exercisable by contacting betx7's Data Protection contact as described in Section 15:

To exercise any of the above rights, please contact betx7 through the support channel described in Section 15, providing your registered mobile number or email address for identity verification. betx7 will acknowledge your request within 3 business days and provide a full response within 20 business days.

The betx7 platform is strictly intended for adults aged 21 (twenty-one) years and above. betx7 does not knowingly collect personal data from individuals under the age of 21 and does not permit persons under this age to register, deposit, or participate in any gaming or betting activity on the platform.

CNIC-based age verification is a mandatory step in the betx7 KYC process, required before any withdrawal is processed. This verification step serves the dual purpose of identity confirmation and age compliance enforcement.

In the event that betx7 becomes aware that personal data has been collected from a person under the age of 21, betx7 will immediately:

1. Suspend the relevant account;
2. Void any bonus claims or wagers placed during the period of underage access;
3. Return any deposited real-money funds to the payment source from which they originated;
4. Delete all personal data associated with the underage account from betx7's systems.

If you have reason to believe that a minor is accessing betx7 using your device or account, please contact betx7 support immediately via the in-platform live chat. betx7 recommends activating parental control software on any device accessible to persons under 21 to prevent unauthorised access to gambling platforms.

betx7 sends marketing communications — including promotional emails, SMS notifications about bonus offers, and in-platform promotional messages — only to players who have expressly opted in to receive such communications at the time of registration or through their account preference settings.

Types of marketing communications betx7 may send (with consent):

• PSL match-day bonus offers and enhanced odds notifications;
• New game launch announcements and free spin promotions;
• Deposit bonus and cashback offer notifications;
• Account milestone rewards and loyalty programme updates;
• Platform updates and new feature announcements.

You may withdraw your marketing consent at any time through your betx7 account preference settings, or by contacting betx7 support and requesting removal from marketing lists. Withdrawal of marketing consent does not affect your ability to use the betx7 platform or receive transactional communications (account verification, transaction confirmations, security alerts) which are sent regardless of marketing consent status.

betx7 does not send unsolicited marketing communications, does not purchase contact lists, and does not share player contact details with third-party marketing organisations. All betx7 marketing messages identify betx7 as the sender and include clear unsubscribe instructions.

betx7's platform infrastructure and data processing operations involve servers and service providers located in multiple jurisdictions. As a result, your personal data may be transferred to and processed in countries outside Pakistan. betx7 ensures that any such international transfer is subject to appropriate safeguards, including:

• Contractual Protections: Contracts with third-party processors (game providers, payment platforms, verification services) require compliance with data protection standards equivalent to those applied by betx7 domestically;
• Data Minimisation: Only the minimum personal data necessary for the specific processing purpose is transferred cross-border. Where anonymised or pseudonymised data can serve the purpose, it is used in preference to identifiable data;
• Security Requirements: All recipients of betx7 player data in cross-border contexts are required to implement technical security measures at least equivalent to those described in Section 9 of this policy.

betx7 does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing additional contractual or technical safeguards to compensate for that adequacy gap.

betx7 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable legal requirements, or changes to the services we offer on the betx7 platform. The effective date displayed at the top of this document will be updated whenever a revised version is published.

Where a proposed change to this Privacy Policy is material — meaning it significantly affects the way betx7 processes player personal data or meaningfully changes your rights — betx7 will notify registered players via their registered mobile number or email address at least 14 days before the change takes effect.

Your continued use of the betx7 platform following the effective date of any updated Privacy Policy constitutes your acknowledgment of the updated terms. If you do not agree with any material change to this Privacy Policy, you should discontinue use of the betx7 platform and contact support to request account closure prior to the change's effective date.

The current version of this Privacy Policy is always available at betx7.bio/privacy-policy. Previous versions of this policy are available on request from betx7's Data Protection contact.

If you have any questions about this Privacy Policy, wish to exercise any of your data subject rights as described in Section 10, have a concern about betx7's data handling practices, or wish to make a privacy-related complaint, please contact betx7 through any of the following channels:

• In-Platform Live Chat: The fastest route for privacy enquiries. Our support team is available 24 hours a day, 7 days a week. For data subject rights requests, please identify yourself as contacting regarding a "Privacy / Data Rights Request" at the start of the chat;
• Email (plain text): Direct privacy and data rights enquiries to betx7's support email address displayed in the website footer. Email responses are provided within 3 business days of receipt and identity verification;
• Written Correspondence: Formal data subject rights requests, including erasure and portability requests requiring official documentation, may be submitted in writing through betx7's support channel with your CNIC-verified identity confirmed before processing commences.

If you are not satisfied with betx7's response to a privacy complaint after following the internal process described above, you retain the right to refer the matter to the relevant data protection authority or dispute resolution body applicable under betx7's operating framework. betx7 will co-operate fully with any such authority in the investigation of a complaint.